Can I use my Grace gift card on the website?
As of 2019, our gift cards are compatible for both in-store and online shopping.
If you have a gift card issued prior to 2019 and it does NOT have a "Shopify" logo on the back, then we need to update your gift card to our new checkout system.
To update your old gift card, just send an email to firstname.lastname@example.org with the following info:
1. Your Name
2. The full number on the back of the gift card
3. You Phone Number
Can I redeem my loyalty points on online purchases?
We have an awesome rewards program called Smile.io. All purchases both in-store and online count and you instantly get $10 in free points just for signing up. Make sure you use the same email address every time you checkout. Simply sign up by clicking here
Can I do an in-store return for something I bought online?
Online returns may be accepted in-store. It will be a huge help if you come in ready with your (1) order number (2) the name used for the online order and (3) the email address used to make the purchase.
I like what I bought, but it is the wrong size. Can I exchange the item for the right size?
Absolutely! We want our customers to leave happy and feeling their best! Just provide us with the name and/or email address used for the purchase, so we can track down your order, and then let us know what size you need.