We will gladly accept unworn, unwashed clothing and shoes with tags attached. Hosiery and undergarments may not be returned. Defective items may be returned within 30 days. Final sale items cannot be returned or exchanged.
Merchandise returned with an original sales receipt with credit card slip attached within 30 days will be refunded to the original form of payment. Without the original receipt, a return qualifies for an exchange or store credit equal to the current selling price of the item. Returns with a gift receipt will be refunded as Grace store credit.
Credit/Debit refunds: All credit and debit purchases will be refunded as credit. Processing timeline is dependent on customer’s banking institution.
Cash refunds: Purchases made in cash will be refunded as cash for amounts up to $150. Any cash returns exceeding this amount will be refunded via check by mail in 7-10 business days.
Check refunds: Purchases made by check will be refunded via check by mail in 7-10 business days.
Rewards points earned on returned merchandise will be forfeited. Rewards points redeemed on returned purchase will be returned to customer’s rewards account.
Want to return something? No worries! Sometimes we grab the wrong size, or realize that we bought the wrong color. Happy customers are important to us and we don't want you be afraid of putting that cozy sweater in your shopping cart without trying it on.
Please refer to the Return Policy above and online to ensure that your return meets the criteria stated.
SEND RETURNS TO:
46 Pennsylvania Ave
Niantic, CT 06357
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